The 10 steps to booking a tour with Terra Guatemala

What happens between your first contact with us and your arrival in Guatemala?

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We receive your request and a French-speaking travel advisor, your single point of contact will contact you to discuss it.


Confirmation of receipt of your deposit

It can take up to 2 weeks, don't worry!


Help with preparations

To help you prepare for your trip, we send you tips and practical information.


Give us your opinion

Back home, you receive our satisfaction questionnaire. Your impressions and comments guide us.


Building your program

You discuss with your advisor, expert in the field, and build together the route that suits you.


Confirmation of your hotels

We reserve the hotels you have chosen. If they are complete, we offer an alternative of the same category.


Sending the travel diary

You have day by day details of what awaits you during your stay.


Validation of your program

You are satisfied, we don't touch anything anymore! It only remains to pay a deposit of 30% to confirm the stay, then send us an information form.


Balance payment

The departure is approaching! You pay the balance of your trip and remember to pack your suitcase.


Your arrival there

We take your news as soon as you arrive and we are available by phone 24/7 for the duration of your stay.

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